Hereford & Worcester Fire and Rescue Service (HWFRS) (made up of Hereford, Worcester, Kidderminster, Bromsgrove, Malvern, Droitwich, Evesham and Redditch services) attend approximately 9,000 emergency incidents each year, many of which require the use of thermal imaging equipment. With existing equipment coming to the end of its serviceable life, HWFRS decided to review the thermal imaging market to ensure they had the latest expertise and technology. A range of cameras from suppliers on the Consortium Framework were trialled and tested at the Services Hot Fire Training facility. Fulfilling a set of strict requirements involving cost, durability and practicality, the Eagle Attack was chosen, securing Scott safety another successful contract.
Nigel Smart, Equipment Officer of Hereford & Worcester Fire and Rescue Services said: “We chose the Eagle Attack from Scott Safety because it surpassed all of our required criteria. The camera scored particularly well in its excellent picture quality, ease of use and portable size; however where it really excelled was in its low cost unit price. The pricing of the camera was very competitive, meaning we could purchase more units out of the allocated budget set aside for Thermal Imaging equipment. With our previous suppliers we had experienced a slow turnaround for damaged or faulty cameras and their technical support was limited. Having partnered with Scott Safety in the past, we know their service to be personal, efficient and consistent and we look forward to continuing our relationship.”
Tony Pickett, Thermal Imaging Product Manager at Scott Safety, said: “Quality and performance cannot be compromised when it comes to providing equipment for the emergency services. With this in mind, we have made sure that our thermal imaging cameras are developed to meet the highest specifications.”
Scott Safety understands that TICs are vital to allowing the Fire and Rescue Services to quickly and safely respond to emergency situations and therefore the necessity of a functional, reliable and up to date product is paramount. The Eagle Attack thermal imaging camera fulfils these requirements and delivers the performance, quality and durability that modern day fire fighters demand.
Weighing only 765 grams, the Eagle Attack is one of the lightest and most portable cameras in the industry. Designed for ease of use, the single button operation enables the device to be switched on within two seconds and its ergonomically designed handle is comfortable to hold. Its high resolution and anti-glare display provides users with exceptional image quality and functionality not normally available in lightweight imagers. The innovations in design and production of the Eagle Attack have also allowed for economies in the purchase price too. With its low unit cost, Fire and Rescue Services are able to afford at least one camera for each fire appliance which will undoubtedly improve efforts in search and rescue attempts.
Tony concludes “efficiency, convenience and cost effectiveness are what make the Eagle Attack imager unique. By listening to our customers, we were able to identify these three factors and ensured our product development met these primary requirements. We are delighted that Hereford & Worcester Fire and Rescue Services have once again put their trust in Scott Safety by selecting the Eagle Attack.”