bbcrealrescuesThe dramatic story of how Warwickshire firefighters rescued ten people, who were trapped in flats above a Bilton shop has been featured featured on the hit series, BBC Real Rescues.

Monday's [11 Mar] episode of the show, which highlights the life-saving work of the emergency services, focused on a Warwickshire Fire and Rescue Service crew who rescued ten people after an explosion in a shop below their property, included the support they received from Control Operator Michelle Rulli.>

Warwickshire’s Assistant Chief Fire Officer, Jim Onions said: “This episode showcases the bravery and expertise of our crews and control operator, Michelle Rulli, who’s composed and professional handling of the call helped to calm the lady down after giving the wrong address to the incident.

"She also provided advice to help the woman get her daughter and neighbour together in a safe room, where fire crews would be directed when they arrived. The whole call is quite harrowing and really shows the distressing situations our firefighters and control operators have to deal with on a daily basis.”

Residents living above the 'All in One' store on Freemantle Road, Rugby had to be rescued from their homes by firefighters using ladders and ropes after the explosion on the morning of the 5 July 2012.

The episode is available until 29 March on at 

Posted 12/3/2013 by